SaleHoo – What is the Actual Scope of Support You Can Get From SaleHoo?
This is an information campaign about SaleHoo. This is an in depth analysis of the confusion that involves SaleHoo. This article will give you the details to find out which is true or not, and what is...
View ArticleProviding Customer Support For Your Online Store
Keeping your customers happy throughout their purchase goes a long way, especially when it comes to online stores. With the popularity of social bookmarking tools and social networks today, your...
View ArticleAvaya Beefs Up BYOD Support in Unified Communications
New mobility and security features are among the areas of focus in Avaya’s latest iteration of Avaya IP Office 8.1, its unified communications platform for small and mid-sized enterprises. The company...
View ArticleBuilding Social Into the Customer Service and Support Infrastructure
Surprisingly, many customer service organizations have yet to put their toes in the water when it comes to social media engagement. In fact, fewer than half of them actively respond to consumer...
View ArticleHolistic Tech Support in a DIY World
The evolving technological needs of consumers have prompted changes not only in tech support services, but also in the business strategies of technical support providers. Those providers need to adjust...
View ArticleWhite House Support for Unlocked Phones May Dial Up Pressure on Congress
The White House agreed Monday with consumers who want to be able to legally unlock their mobile phones and tablets and move them to the carrier of their choice. The Obama administration’s statement was...
View ArticleBoth Sides Spin Web Sales Tax Ahead of Senate Vote
The U.S. Senate is set to vote Monday on the Marketplace Fairness Act of 2013, which essentially seeks to tax online sales. Supporters and opponents of the Act have turned up the lobbying heat prior to...
View ArticleTech Offers Web of Support for Stroke Survivors
May is National Stroke Awareness month. I like to follow the technology advancements for stroke prevention and treatment — and the companies making them — because I have been a stroke survivor for nine...
View Article14 Free Tools and Resources for YouTube
YouTube offers many free tools and resources to help produce and promote your ecommerce videos, whether you have an established brand channel or you are shooting your first product video. Here is a...
View ArticleSEO: Continuous Improvement vs. 1-time Campaigns
With pressure to support a business’s overall marketing initiatives, it’s easy to lose sight of the actions needed to improve organic search performance. Most of the marketing team … Originally posted...
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